Q11.4: When can I not do this?
Question Four
Workflows help to manage user expectations.
Continuing from the previous question, this is a vital component to the Q11 as its aim is to limit assumptions.
The point here is to be prepared for and cover the unexpected, the actions and choices people can make when they are distracted, confused or searching for alternative paths.
This question helps to provide a clear focus on validations, ensuring that the necessary restrictions are known.
How it works
A SIMPLE PROCESS TO DRIVE QUALITY
01
Select the Level
The first step is to decide the test level you would like to apply the Q11 to. The most common levels are Acceptance, System, Integration, Unit.
02
Choose the Persona
Select one of three persona types to use when detailing the answers – Newbie, Experienced, Expert. The persona helps to keep the answers targeted and relevant.
03
Start Mapping
Start writing and mapping your requirements and tests to the eleven questions, promoting a quality-driven approach throughout your organisation.
